
Introductory module at a glance
The introduction workshops aim to inform, raise awareness and inspire. They could be fully customized in terms of format and length. They could easily be integrated into learning & development programs, team building events or stand alone. They are meant to acquaint you with new concepts that you’re curious about e.g. customer-centred innovation, iterative design or radical collaboration. They can be focused on a specific methodology or a set of methodologies that you’re interested in adopting e.g. design thinking or service design. They can also introduce you to a kit of essential tools that are suitable to your organization’s industry or the type of work your team does e.g. customer research and customer journeys.
Who is it for:
Learning and development experts
Leadership esp.
Retail directors, Customer experience directors, Digital strategy manager,
Chief innovation officer
Customer experience teams
Innovation teams
Marketing & communication experts
Product owners, project managers and product development teams
What we’ll deliver:
A fully customized 2-hours to 2-days introduction training with expert trainers
Support materials and media formats
What’s in it for your organization:
Get acquainted with the latest innovative concepts, methodologies and tools
Get to know the basic principles of a specific methodology
Get to master the tools you need and upgrade your team’s toolbox with new ones
Be informed before you take decisions for future investments
Get inspired and have fun